Esther Brooks is 2019’s first winner of the Indispensable Award

Esther Brooks

The always-positive Esther Brooks is the Richmond Group’s first 2019 winner of the Indispensable Award.

The distinction was revealed Jan. 6 during the monthly Employee Rally, where Esther is the No. 1 cheerleader of colleagues and announcements.

The Indispensable Award rewards individuals whose accomplishments advance our business. Esther not only does that but is among the best examples of our Value of Optimism/Having a Positive Attitude.

In Esther’s 40-plus years of service with the Richmond Times-Dispatch, she has worked most of that time in the Business Office’s Accounts Receivable Department.

She has done all types of jobs throughout her career in the AR department - from answering the phone, taking payments, posting cash or helping out the Advertising Department with billing issues.

Everyone who knows Esther is the first to share this: She always comes to work with a smile and a positive attitude. Also, she is Miss Customer Service – one of the best in dealing with unhappy customers.

Thank you, Esther, for enthusiasm and shout-outs at the Rally. Your spirit is contagious.