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How does a company become a great workplace?

“Learn from Richmond’s winning businesses in becoming a top workplace” will be the topic for the next Metro Business Live event on Tuesday.

Representatives from the top winning 2018 Top Workplace businesses will share some of the ways their companies became great workplaces. The four businesses were ranked at the top in each of the size categories (mega, large, midsize and small) in the Top Workplaces program.

Automotive retailer CarMax ranked first in the mega-size category for the fifth consecutive year — the only business receiving the top award all five years in any category.

The three businesses in the other categories are medical and surgical supplies distributor McKesson Medical-Surgical Inc. in the large category; real estate firm Joyner Fine Properties for the midsize category; and medical practice Richmond Allergy & Asthma Specialists in the small category.

Kicking off the discussion will be Fraser Marlow, the director of research and marketing at Energage, the suburban Philadelphia-based employee research and consulting firm.

For the past five years, the Richmond Times-Dispatch has partnered with Energage, formerly Workplace Dynamics, to determine the Richmond region’s Top Workplaces based on employee survey feedback.

Marlow will provide insight into the Top Workplaces program.

The panelists will be:

  • Diane Cafritz, senior vice president and chief human resources officer at CarMax, who joined the chain in 2003 and was promoted to her current position in 2017;
  • Sheila Norden, senior director of human resources at McKesson Medical-Surgical;
  • William A. “Bill” White Jr., president since 1998 and owner since 2003 of Joyner Fine Properties, a Henrico County-based real estate firm; and
  • Christine E. Talbot, administrator of Richmond Allergy & Asthma Specialists for the past decade.

Richmond Times-Dispatch Business Editor Gregory J. Gilligan will moderate the discussion.

The program will be held at the RTD building at 300 E. Franklin St. in downtown Richmond. The gathering, which includes a catered breakfast, will be from 7:15 to 9 a.m.

Tickets are $20 per event. To buy tickets and to get more information about Metro Business Live, go to

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