In print and online, we reach more than 517,000 people in the Richmond area every week. Our goal is to provide our readers the best customer service possible. Please select an option below and complete the online form. We will respond to you within one business day.
HOW CAN WE HELP YOU?
Having a problem with newspaper delivery?
Do you need help placing a vacation hold? Did we fail to deliver your newspaper today? Do you have a wet paper? Problems with one of our store locations or Times-Dispatch racks? Questions about Sunday Direct? Click here
Having trouble managing your account online?
Can't remember your username or password at subscribe.timesdispatch.com? Need help making a change to the products you receive? Having trouble creating a new subscription? Click here
Having a problem reading us online?
Can't log in as an All Access subscriber? Can't find what you are looking for online? Technical problems with our website, mobile website, mobile apps or e-edition? Click here
Have something for our News or Editorial departments?
Want to send a letter to the editorial page or submit a "Your 2 Cents" comment? Click here
Have an idea for a story? Questions about our news coverage? Click here
What else have we missed?
Want to buy a reprint of an article or photo? Want to order a past issue? Interested in working with our organization? Questions about a contest or special event? Questions about Gotcha? Have something not addressed in other forms? Click here
SEND US SOMETHING
Send a paid death notice
Send us a letter to the editor
Send us a news release or news tip
Send us a wedding or engagement announcement
Send us an On the Move announcement
Send us a milestone anniversary announcement
Send us a classified ad
Newspaper delivery: (804) 644-4181 or (800) 468-3382. Representatives are available Monday-Friday from 6:00 a.m. to 5 p.m.; Saturdays and holidays from 6:00 a.m. to 10 a.m.; and Sundays from 7:30 a.m. to 11 a.m.
Newsroom: (804) 649-6990; newsroom staff directory
Editorial Opinion: (804) 649-6305
Obituaries, death notices and in memoriam: (804) 643-4414. Representatives are available Monday-Friday from 8:30 a.m. to 6 p.m., and Saturdays from 10 a.m. to 6 p.m.
Obituary news stories: (804) 649-6115
Weddings and engagements: (804) 649-6825
Advertising: (804) 649-6251
Classifieds: (804) 643-4414. Representatives are available Monday-Friday from 8 a.m. to 5 p.m.
Richmond Times-Dispatch and
Richmond.com business offices
300 E. Franklin St.
Richmond, Va. 23219
Hours: Monday-Friday 8:30 a.m.-5 p.m.
Map and directions
Richmond Times-Dispatch plant
8460 Times-Dispatch Blvd.
Mechanicsville, Va. 23116
Map and directions