Today, Max Zanan of Total Dealer Compliance and Ted Ings of the Center for Performance Improvement® announced they will collaborate to evoke actionable change throughout the North American automotive dealership industry.
NEW YORK (PRWEB) June 19, 2019 -- The Comprehensive Dealer Compliance Platform addresses compliance for all dealership departments. How it works:
. An inclusive on-site audit is performed of all dealership departments: Sales, BDC, F&I, HR, IT, and Fixed Ops. This in-person assessment helps uncover deficiencies dealerships might be unaware of.
. Once the audit is complete, a report is compiled that outlines the current state of compliance and a roadmap on how to improve it.
. Employees receive detailed online training to improve performance.
. Integrated learning management software provides analytics so you can measure the staff engagement level.
"While other compliance companies offer online training, few conduct in-person audits as thorough as the Comprehensive Dealer Compliance Platform," said Max Zanan. "It's this additional attention to detail that makes the platform a gamechanger."
"Our combined experiences complement each other," said Ted Ings. "I'm 30 plus years as an expert automotive OEM and dealer facilitator, and Max is a recognized automotive industry compliance specialist; we're both focused on improving the customer experience in both variable and fixed operations."
The Comprehensive Dealer Compliance Platform certified dealerships receive a distinctive badge. This symbol informs customers that the dealership:
. Has a robust policy to safeguard customer's non-public information through means of physical and electronic security
. Has written policies and procedures that install culture or compliance
. Respects customer's privacy and does not resell the information to 3rd parties
. Has a robust identity theft prevention program
. Has adopted and adheres to the code of ethics
. Does not engage in deceptive trade practices
. Adheres to advertising guidelines
. Does not practice aggressive sales tactics
. Conducts regular compliance training for all employees
Please contact: for more information
About Max Zanan - Max Zanan is the founder of Total Dealer Compliance, a five star dealership compliance firm. He is the best selling author of Perfect Dealership and Car Business 101. Both books focus on the best practices of dealership general management based on Max's two decades of automotive retail/training/compliance experience.
About Center for Performance Improvement®
Led by renowned automotive expert Ted Ings, the Center for Performance Improvement® is the fastest growing automotive training company in North America. Headquartered in New York, NY, the leadership team at CPI has a unique blend of over 250 years of experience in the retail automotive field.